Privacy Policy

This Privacy Policy explains how personal data is collected, used, and protected when using this Store. We comply with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is the creator and operator of this Store. Contact: support@3dprintingstl.com

2. Data We Collect

Name and contact information
Email address
Billing and payment information
Order and download history
Account login information
Technical data such as IP address and browser data

3. Why We Process Data

Personal data is processed for:

Processing purchases and delivering digital products
Customer support
Account management
Fraud prevention
Legal compliance
Optional marketing (only with consent)

4. Legal Basis for Processing

Data is processed based on:

Contract performance (order processing)
Legal obligations
Legitimate business interests
User consent (marketing & cookies)

5. Data Storage & Security

We implement appropriate technical and organisational security measures to protect personal data.

6. Data Sharing

Data may be shared with trusted service providers such as payment processors, hosting providers, and email service providers strictly for order fulfilment.

7. Data Retention

Personal data is retained only as long as necessary for business, tax, or legal obligations.

8. Your GDPR Rights

Right to access your data
Right to correct inaccurate data
Right to deletion (“Right to be Forgotten”)
Right to restrict processing
Right to data portability
Right to withdraw consent

9. Contact & Complaints

You may contact us regarding data privacy at: support@3dprintingstl.com

10. Communication with Existing Customers

If you purchase a product from our store, we may use your email address to send information about similar products or services. The legal basis for this processing is our legitimate interest in direct marketing to existing customers. You can unsubscribe at any time by sending an email to our support inbox.

11. Data retention explanation

We retain personal data for as long as necessary to fulfill orders, comply with legal obligations (such as accounting requirements), and resolve disputes.

Retention periods:

accounting data: 5–6 years
customer account: until deletion
analytics data: 14–26 months

Last updated: February 2026

Cookie Policy

This Store uses cookies to improve functionality and user experience.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help remember preferences and improve website functionality.

2. Types of Cookies We Use

Strictly Necessary Cookies

Required for website operation (shopping cart, login, checkout).

__stripe_sid – Used by Stripe to ensure secure payment processing and protect transactions.

Cookie Consent Management

We store your cookie preferences using the following cookie:

cookie_v2 – Stores your cookie consent settings (analytics, marketing, functionality).

You can change or withdraw your cookie consent at any time using the cookie banner settings available on our website. Most web browsers also allow you to control cookies through their settings.

Marketing Cookies

These cookies are used to measure advertising effectiveness and deliver relevant advertisements.

_fbp – Meta (Facebook) Pixel cookie used to track visits and measure advertising performance.

Analytics Cookies

Used to analyse website traffic and improve user experience. These require consent.

_ga – Google Analytics cookie used to distinguish users and generate statistical data about website usage. Duration: 2 years.
_ga_<container-id> – Google Analytics cookie used to maintain session state. Duration: up to 2 years.

These cookies help us understand how visitors interact with our website by collecting anonymous usage statistics.

3. Cookie Consent

Non-essential cookies are only activated after user consent.

4. Managing Cookies

Users may change or withdraw cookie consent at any time using browser settings or consent tools.

5. Third-Party Cookies

Some services such as payment providers or analytics tools may place third-party cookies.

6. Icons by other authors

Some icons need attribution and here it is:

Filament icons created by Freepik – Flaticon
3d printer icons created by Freepik – Flaticon
Quality icons created by rukanicon – Flaticon